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Tour operator RELAX - connection to the ORS system

"We started talking with ORS in 2014 about a direct connection to our internal reservation system. The biggest challenge was to ensure a technically adequate export of data or offers, and it was also necessary to ensure that the booking communication that is next to

reservations also included the calculation of the total price for all passengers, the possibility of cancellations, options and much more. Together, we also had to work out the so-called object mapping, which in practice means that the objects we export (hotels, apartments,...) are standardized to a single ID or denominator for the purposes of uniform display with other providers. First, we started exporting offers of accommodation without transport and accommodation with flight, and then excursions and trips. We were able to do all this with a lot of energy, good will and quick and easy mutual communication. We have been partners with ORS for many years and we are very proud of that. "

Blaž, Maja, Lucija, Jasmina and the rest of the Relax agency team

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